Signing Up
It’s not required to sign up to log in SocialEpoch WhatsApp SCRM portal, you can directly login using the authorized trial/paid account provided by our Sales support team.
Notice: Uppercase and lowercase letters must match the login details.
It’s not required to sign up to log in SocialEpoch WhatsApp SCRM portal, you can directly login using the authorized trial/paid account provided by our Sales support team.
Notice: Uppercase and lowercase letters must match the login details.
Multi-accounts Login
SocialEpoch WhatsApp SCRM allows you to operate 5 WhatsApp acounts simultaneously. Click the “+” sign on the upper left corner then scan the QR code through the WhatsApp application to login.
SocialEpoch WhatsApp SCRM allows you to operate 5 WhatsApp acounts simultaneously. Click the “+” sign on the upper left corner then scan the QR code through the WhatsApp application to login.
Multilingual Support
You can operate the system in two languages: English and Mandarin, change the language from the “Setting” button on the upper right corner.
1. You can instantly translate the received message into system language, click the upper right button, opt for “Translate”, the received message will be automatically translated.
You can operate the system in two languages: English and Mandarin, change the language from the “Setting” button on the upper right corner.
1. You can instantly translate the received message into system language, click the upper right button, opt for “Translate”, the received message will be automatically translated.
2. You can also use the inbuilt translator to convert your messages into anylanguages around the globe, click on the “Sent” button and the convertedmessages will be sent out directly.
Create User Profile
You can label your customers by creating tags of different colors and editing their profile.
The tag name can be added/removed/edited only from the admin console, login to WhatsApp SCRM admin console,
go to “ SCRM management — Client Profile Management ”,
you can add tags of various different category such as “Country”
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You can label your customers by creating tags of different colors and editing their profile.
The tag name can be added/removed/edited only from the admin console, login to WhatsApp SCRM admin console,
go to “ SCRM management — Client Profile Management ”,
you can add tags of various different category such as “Country”
Quick Replies
Go to “Quick Replies” add a reply, input the content you frequently use.
Go to the corresponding category, click on the “+” sign, and click “Send” the message.
Go to “Quick Replies” add a reply, input the content you frequently use.
Go to the corresponding category, click on the “+” sign, and click “Send” the message.
Smart Chatbot
Go to the desktop client, click the “Setting” button, and turn on “Auto-Reply”. When clients’ messages match the keywords you have set, your message will be sent automatically.
![Boss]()
Go to the desktop client, click the “Setting” button, and turn on “Auto-Reply”. When clients’ messages match the keywords you have set, your message will be sent automatically.
