Here is a list of common problems, if you have more questions, please contact us through whatsapp or other contact methods, hoping to bring you a good experience.

What’s SocialEpoch?

SocialEpoch is the leading WhatsApp CRM provider and specialized in social marketing for the global market. We integrated many power-packed features to empower your business on WhatsApp.
How does SocialEpoch help my business?

WhatsApp is a vastly used application for people around the world. It’s easier and more efficient to connect with users than traditional email. SocialEpoch helps you manage clients more productively on WhatsApp through its powerful features including creating customer profiles, sending quick replies, communicating with customers in multiple languages, etc.
What operating system does it support?

Currently, SocialEpoch works on Windows and the Android system.
What languages are available?

or the time being English and Mandarin are the principal languages on the SocialEpoch operating system.
If there are any functional issues, who do I contact?

You can directly contact our sales team from whom you consulted about the plan, or write to us at [email protected].
Can you send messages on behalf of my number?

SocialEpoch WhatsApp SCRM does not send messages on behalf of you, however, we have other WhatsApp marketing toolkit through which it can be accessible, please contact us at [email protected] for more detailed information.
What payment option do i have?

For the time being, you can pay through PayPal and Paytm (for the Indian market). We will add more payment methods shortly. Nonetheless, you can always consult with our sales team if you want to pay in any other way.

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